Welcome to Data Broker Status!

 

 

Notification: Data Broker services are not running as expected.

 

✔ Data Broker

10/30/24 1:00 pm ET

We are seeing jobs trigger and process as expected across clients who were impacted and the rest of the Data Broker jobs across our client base appear to be running as expected as well. We are continuing to monitor this, but we are confident that data jobs will process as expected moving forward.

 

10/30/24 8:00 am ET

Based on the progress with yesterday's jobs completing, albeit in a delayed manner, we are seeing positive progress towards data jobs revert back to their expected state. We are continuing to monitor the data jobs throughout the day today. If you have already submitted a ticket regarding your Data Broker jobs not completing or not doing so as you expected, we will provide updates as frequently as possible.

 

10/29/24 5:00 pm ET

We are continuing to monitor jobs to ensure that they process as expected. There are still a number of data jobs that did not process in the timely manner that we would expect. However, the majority of these did complete in the afternoon between 3 and 5 pm ET. 

 

10/29/24 12:00 pm ET

Due to delays in completing Data Broker jobs yesterday, a number of them were restarted throughout yesterday afternoon and this morning but there are delays with them completing. Our internal teams are continuing to assess this to ensure that we can process these jobs based on the available capacity.

 

10/29/24 9:00 am ET

We are aware that there are a number of Data Broker jobs that are not completing as expected, which may result in financial information not updating as expected. Our internal teams are aware of this and we are reviewing to determine the cause.